IT Ticket Backlog for Prior 12 Months
A common question for IT service desks is how many tickets are outstanding and how many hours of work does that represent.
A common question for IT service desks is how many tickets are outstanding and how many hours of work does that represent.
We need more members, but I don’t know how many I have.
Mary g.
The dashboard shows the number of members for each of the Employee Resource Groups
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