IT Ticket Backlog for Prior 12 Months
What are you working and when will you be done?
Every VP ever.
A common question for IT service desks is how many tickets are outstanding and how many hours of work does that represent.

What are you working and when will you be done?
Every VP ever.
A common question for IT service desks is how many tickets are outstanding and how many hours of work does that represent.
We need more members, but I don’t know how many I have.
Mary g.
The dashboard shows the number of members for each of the Employee Resource Groups
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